Djoko Soeprajitno, E., Herry Setyawan, W. . and Septa Wihara, D. (2023) “DAMPAK PELATIHAN ‘SERVICE EXCELLENCE’ TERHADAP KINERJA KARYAWAN BANK PERKREDITAN RAKYAT (BPR) KOTA KEDIRI”, Jurnal Mebis, 4(2), pp. 94–102. doi: 10.33005/mebis.v4i2.58.